Pick profiles

A pick profile is a rule that says "these lines belong to this zone". When you create pick lists for a batch of orders, the profiles decide how the work is split.

You may not need them

Pick lists work with no profiles configured at all. Everything lands in a single catch-all list called Rest. Only set up profiles when you actually want to split work - by physical area, by picker, or by priority.

Creating a profile

Settings → Pick profiles → New profile. Each has:

A name, which becomes the zone name operators see
A sort order, controlling where it appears on the zone overview
A catch-all flag, which names the list that unmatched lines fall into. Without one, that list is called "Rest"
The rules

The rule builder

Rules are an OR of AND-groups: a line matches the profile if it satisfies every condition in any one group. That structure lets you express "cold storage, or anything fragile" without needing two profiles.

Fields you can match on:

Field	Operators
Location	starts with, contains, equals, plus their negations
Order type	is any of, is none of
Carrier	is any of, is none of
Country	is any of, is none of

Location is the one that does most of the work: starts with A- gives you aisle A as a zone.

The negative operators matter more than they look. A catch-all-ish profile defined as "location does not start with A- and does not start with B-" is often clearer than enumerating everything else.

How lines are assigned

When pick lists are created, each line is tested against the selected profiles in sort order. Unmatched lines go to the catch-all. One list is created per matching profile, so an order spanning three zones produces lines on three lists.

An order only reaches the pack queue when every pick list covering it has been picked. Splitting an order across many zones means it waits for the slowest one - so split for real physical distance, not for tidiness.

Practical patterns

By aisle - location starts with A-, B-, C-. The default and usually the right answer.
By priority - an Express profile matching order type, sorted first, so urgent work is picked before the bulk round.
By handling - a cold or fragile zone matching a location prefix or a tag-driven location.
By carrier cutoff - a profile matching carrier, so parcels for the early collection are picked first.

Start with one or two profiles. Zones you invented but do not walk differently just add coordination cost.