MPH WMSShipments
Create shipping labels and track deliveries
A shipment is a carrier booking: a label, a tracking number, and whatever documents the route requires.
Permissions: shipments:read, shipments:book, shipments:cancel.
How shipments get created
- Automatically, when you pack an order and its shipping template matches. This is the normal path.
- By hand, from a fulfilment's Create shipment button, which opens the booking wizard.
- Standalone, from Shipping → Create shipment, with no order behind it at all.
- In bulk, see Bulk shipments.
The shipments list
Filters: status, carrier, pickup (booked or not), shipped, delivered and created.
Select rows and Book pickup to ask the carrier to collect - available only when every selected shipment is booked and has no pickup request already.
Statuses
| Status | Meaning |
|---|---|
| Draft | Not yet sent to the carrier |
| Booked | The carrier has accepted it and returned a label |
| In transit | Tracking shows it moving |
| Delivered | Tracking shows it arrived |
| Cancelled | Cancelled |
The list filter groups these as Pending, Shipped and Delivered.
Shipment detail
The detail page shows the carrier's own response alongside the booking, which is where you look when something went wrong. Available actions:
- Track - the carrier's tracking page
- Label - reprint. Manual and pickup labels are rendered as a PDF by MPH itself
- CMR / waybill and Proforma - where the carrier and route produce them
- Email documents - send the customs invoice, CMR or label to a recipient, with a draft you can edit. Default recipients come from the carrier configuration
- Refresh tracking - pull the current status now instead of waiting for the next poll
- Cancel - see below
Cancelling
Only UPS supports cancelling through the API. For every other carrier, MPH marks the shipment cancelled on its side and tells you to cancel it in the carrier's own portal. Cancelling in MPH alone does not stop a parcel.
Tracking
Tracking is polled automatically and pushed back to the sales channel where the connection supports it, so the customer sees the tracking number in the platform they ordered from. Whether that happens on shipment or on fulfilment is a per-connection setting. See Shopify.
Cost
Where the carrier returns a price, it is shown on the shipment. For bookings made on an MPH standard agreement, the price shown is the one charged to your wallet.