Shipments

Shipments are the final step in the order workflow. A shipment creates a shipping label through your connected carrier and provides a tracking number.

Creating a shipment

1. Open a fulfillment or go to Orders → Shipments
2. Click Create shipment
3. Select the carrier and service (e.g., PostNord Varubrev, DHL Express)
4. Review the shipping details:
   • Sender address (from warehouse settings)
   • Recipient address (from the order)
   • Package weight and dimensions
5. Click Book shipment

The shipping label is generated and can be printed immediately.

Printing labels

Shipping labels can be printed through:

• Browser - download as PDF
• Printer Client - send directly to a connected label printer

Tracking

Once a shipment is booked, the tracking number is:

• Displayed on the shipment detail page
• Synced back to Shopify (if the order came from Shopify)
• Available for the customer to track their delivery

Shipment details

Each shipment shows:

• Carrier and service - which carrier and service level was used
• Tracking number - with a link to the carrier's tracking page
• Status - booked, in transit, delivered
• Label - downloadable PDF
• Cost - the shipping cost (if provided by the carrier API)