Sales Orders

Viewing orders

Go to Orders in the sidebar to see all sales orders. The list shows:

• Order number - unique identifier
• Customer - name and email
• Total - order value
• Payment status - paid, unpaid, or partially paid
• Allocation status - whether stock has been reserved
• Fulfillment status - progress bar showing fulfillment completion

Use the filters and search to narrow down orders by status, date range, or customer.

Creating manual orders

While most orders come from Shopify automatically, you can create orders manually:

1. Click Create order
2. Add a customer (or create a new one)
3. Add order lines - search for items by name or SKU
4. Set quantities and prices
5. Click Save

Order details

Click on an order to see its full details:

• Order lines - items, quantities, prices, and tax
• Customer information - shipping and billing address
• Fulfillments - linked fulfillments and their status
• Shipments - tracking numbers and carrier information
• Timeline - chronological history of all events

Allocation

When an order is received, MPH WMS checks if stock is available and allocates it. Allocated stock is reserved for that order and won't be available for other orders.

If stock is insufficient, the order will show a partial allocation status, and you can choose to back-order or wait for a purchase order.