Operations
Warehouse floor tasks for operators
Operations is the part of MPH WMS built for people standing in the warehouse with a scanner, rather than sitting at a desk. Every screen here is full-screen, scanner-first, and does one job.
Pick
Zone-split picking rounds. Claim a pick list and work it until every line is picked.
Pack
The shared pack queue. Scan a parcel to claim it and pack it out.
Assign to location
Scan a location, then scan items to place them there.
Receive return
Scan a returned parcel and record what came back, per line.
Permissions
| Task | Permission |
|---|---|
| Pick | fulfillment:pick |
| Pack | fulfillment:pack |
| Assign to location | none, any signed-in user |
| Receive return | returns:receive |
Tasks you have no permission for are hidden from the Operations page entirely. A picker who should never touch returns simply does not see the card.
How the floor fits together
The route from a paid order to a parcel depends on how the warehouse is configured under Settings → Warehouses. There are three entry points, and a warehouse can offer any combination of them:
| Flow | What happens |
|---|---|
| Create pick list | Orders are split across zones into persisted pick lists, picked, then packed from the shared pack queue |
| Pick | Pick now, pack later from the order |
| Pick and Pack | One pass. The fulfilment and the shipment are created at the end of it |
Small operations tend to live on Pick and Pack. Once more than one person is picking at a time, pick lists stop them colliding. See Fulfilments for the concepts underneath all three.